March 08, 2018
Rob & Denice Key
Russ and Kattia,
I am writing to say thank you for your professional assistance in helping us to locate a quality used vehicle from your contacts in San Jose.
Living in Guanacaste makes a round-trip to San Jose a nearly full day affair on it’s own. Your expertise coupled with your knowledge of car importers in San Jose made the trip very productive.
Upon meeting you at the hotel I was impressed to see that you had already lined up nearly 15 cars to see that day. Having that kind of selection based on my previously supplied requirements was a feat in and of itself and a testament to the work and preparation that you had undertaken prior to starting the day.
As we visited the various car lots, your ability to scrutinize the vehicles before, during, and after the test drive were invaluable in helping us decide which vehicle might be the best fit.
Once we had decided which car to purchase you exhibited a command of the process (making the necessary money transfers, obtaining the proper paperwork from the attorney, submitting documentation to the national registry) that was outstanding. It was very pleasant to know that all of the necessary record keeping was done and done correctly.
Please accept our gratitude for all the work you did on behalf,
Rob and Denice Key