I just wanted to drop you a quick note that perhaps you might be able to use as a reference or words from a happy customer.
Buying a car can be a stressful experience, factor in a different language, culture and a vastly different process for purchasing.
It took just a quick email to Russ and Kattia and Chris. I outlined what I was looking for and my price range. Russ came back a couple days later with some excellent options, we picked one had it checked by a mechanic and then agreed to purchase. Russ sent me pictures and a video from the mechanic and Russ ensured that the one switch that did not function properly was replaced.
Russ and the team at WheelsCR looked after the lawyer, insurance and ensured that everything was in line. Top that off by having the car show up in immaculate trim at our hotel at a time of our choosing. We were going to tee things up for the airport but we opted to play it safe and had the car delivered to our hotel. We were met by two members of the dealer where we went over the car, they showed me where all of the items are and how the sound system works.
They offered a test drive but knowing the previous inspection and reputations involved I opted to just take the keys. You might say trusting or naive, I say the process is quite fine tuned; the dealer reps brought a mechanic tested/driven car that was impeccably turned out. We have put quite a few kilometers on the vehicle with absolutely no problem, we both have absolute confidence in the vehicle and the buying process.
I found Russ to be very easy to deal with, always reachable and afterwards he followed up to make sure that I was happy with the car.
Many thanks Russ and team for a smooth and efficient process, the results speak for themselves.
It took the stress and any time crunch out of the equation, totally happy with everything from start to follow up.
Well done!
Jeff Wudrick