Invaluable Assistance All the Way

Good morning Russ! 

I’m writing, as promised, to send along a testimonial of our experience with WheelsCR:

Land Rover Range Rover 2008

My partner and I contacted a few months ago looking for some help in acquiring a vehicle for our family to facilitate our move to Costa Rica. I initially spoke with Russ to flesh out the process and guidelines for our trip to San Jose, CR to buy a car. Russ was always responsive to emails and helpful with both knowledge and tips to make the process work well for us.

Based on advice from Russ, we selected one of the recommended hotels for our stay while purchasing the car. The hotel we chose, the Hotel Aranjuez was a perfect base for our task. It was located within walking distance of good places to eat and the hotel was also quite responsive and helpful. They even arranged for a driver to pick us up at the airport, delivering us and our bags to the hotel. Luis, the driver met us at the airport with a sign and helped us load bags, helped unload bags and it was  great to visit with him on the ride over. The ride was a separate charge and well worth it. 

We arrived on a Sunday for our scheduled car shopping trip on Monday. Russ had let us know to expect Chris to pick us up on Monday morning at our agreed upon time of 9 AM. Chris was prompt and friendly. We had spoken prior to the trip about the type of car we wanted and our price range knowing that when purchasing a used car one has to go with what is available at the time when shopping. We were looking for something all wheel drive or 4 wheel drive with plenty of space for passengers and luggage. Russ had prepared us for the elevated cost of used vehicles in Costa Rica before we arrived so sticker shock wasn’t a problem. He had also let us know of the three good ways to go about paying for the car which was helpful.

Chris spent most of the day with us, driving us to dealer lots that held vehicles meeting our requirements. At each place we were welcome to test drive the cars and find out the prices. We selected something we hadn’t considered going into the process, a 2008 Range Rover. It met our requirements and was affordable, along with having already been through all the necessary inspections and having the fees paid to get it on the road. Chris took us to the local lawyer to go through the purchase paperwork and supplied translation services along with helpful advice for the process. We did a cash down payment and set up a wire transfer for the remainder of the balance. This was one of the options we had discussed earlier with Russ. 

The wire transfer went through the next morning and as is common took about 3 days to clear the banks and get deposited into the seller’s account. As soon as that happened Russ was in contact with us and arranged to have Chris come get us and deliver us to the car where we went through insurance paperwork with the local insurance agent and completed all the necessary requirements to be able to drive off with our new-to-us vehicle. 

I and my partner Crystal found the process to be enjoyable, filled with confidence, and satisfying. Russ and Chris are both very knowledgeable about this process and free with sharing that knowledge. The reviews I had read previously supported us placing our trust in and that trust was borne out in our real life experience. Anytime I had a question or concern, Russ got back to me quickly with knowledge and support. Chris was an absolute delight to spend time with while driving about San Jose test driving vehicles.

Following the sale Russ made sure we got copies and pdf files of all supporting documents and insight into how to use that information going forward. Myself and Crystal highly recommend enlisting the services of when coming to Costa Rica and purchasing a vehicle. Russ and Chris are invaluable assets in working through all aspects of purchasing a vehicle and driving away with your new car. We will no doubt enlist their services again and look forward to the process. 

Alfred “Denny” Wallace

Published by Russ Martin

Helping expats locate reliable used vehicles since 2006. I have lived in Costa Rica since 1994.

Ask a question or comment here Cancel reply